Customer Care Overview

Casa De Elixir – Shipping & Delivery

Last Updated: February 5, 2026

Casa De Elixir is a trading name of Menage Limited, registered in Scotland. We aim to provide a seamless, reliable, and luxurious experience from checkout to delivery.

Contact Us

If you need assistance with your order or have any questions, our team is here to help.

Email: Hello@casadeelixir.co.uk Response Time: 24–48 hours (business days)

Order Processing

Orders are processed within 1–3 business days

Processing times may vary during peak periods, holidays, or promotional events

You will receive a confirmation email once your order has been dispatched

Shipping Options

We offer both standard and express delivery options at checkout. Available shipping methods and prices will be displayed based on your location.

Shipping Information

To ensure smooth delivery:

Please provide a complete and accurate shipping address

Casa De Elixir is not responsible for delays caused by incorrect or incomplete addresses

Once dispatched, your parcel is handled by the selected courier, who is responsible for final delivery

Tracking

Where available, tracking information will be emailed to you once your order has shipped

 

 

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