Privacy Policy

Casa De Elixir – Privacy Policy

Last Updated: February 5, 2026

At Casa De Elixir, your privacy is our priority. We handle your personal information with care, transparency, and respect. This policy explains how we collect, use, and protect your data when you interact with our website or purchase our products.

1. Information We Collect

Personal Details

We may collect the following information when you place an order or create an account:

Name

Email address

Phone number

Shipping and billing addresses

Payment Information

Payments are processed securely through trusted third‑party providers. Casa De Elixir does not store full card numbers or sensitive payment details.

Website & Technical Data

To improve your experience, we may collect:

IP address

Browser and device information

Pages visited and time spent on the site

Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and fulfil your orders

Communicate order updates, offers, and brand news (only with your consent)

Improve our website, products, and customer experience

Detect and prevent fraud or misuse

3. Sharing Your Information

We do not sell your personal information.

We may share limited data with trusted partners who help us operate our business, such as:

Payment processors

Delivery couriers

Website and analytics providers

Information may also be disclosed if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

Cookies help us:

Improve website performance

Personalise your experience

Analyse traffic and usage

You can manage or disable cookies through your browser settings, though some features may not function fully without them.

5. Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data (where legally permitted)

Opt out of marketing communications at any time

To exercise your rights, contact us at: Hello@casadeelixir.co.uk

6. Children’s Privacy

Our website and products are not intended for individuals under the age of 13 (or the applicable local age of consent). We do not knowingly collect data from children.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.